eBay Story, Part 2

Well,

it's Saturday morning and the better half left an hour ago to start saling. Yes, as in estate sales, not with a boat. I figured since the coffee has kicked in I should make good use of it. But you know, I got to thinking, I could take this story about eBay a thousands different ways. Especially with all the new horrifying changes that many people simply do not understand. But I don't know if I feel like rehashing all that frustration and anger. I am trying to use the rest of my energy, angst I have left after posting to every blog about this story, for the good...and so far I have.

I am hard at work building up two new store fronts. I have a third in mind but so far I am not enjoying the process. But I can say I am enjoying building at ecrater and buyitsellit. Our items were coming up quickly near the top of google and right now that is all I can ask for. I really do encourage people to get free storefronts there and build. The venues are not right for everyone, but they are right for rare and wanted, high return customers, flat priced items...get my drift?

So at this point, I think I need to direct myself....

Technically, to be honest....it isn't really a story at all. This is just where I get to ramble on about eBay experiences, good and bad and hope that someone out there enjoys reading as much I as I enjoy slamming my fingers into the keys.

So first, I am going to start out with a good eBay story. I owe it to the guy because frankly, it is very rare to come across a buyer this nice anymore.

We had a vintage typewrite up on eBay at a fair Buy It Now price. It sold very quickly to a semi new ID, which unfortunately, always worries us due to many bad experiences.

This guy quickly emailed and asked us very nicely and very respectfully about his packaging concerns. He made note that we had excellent feedback, especially about packing, but he also noted as we state; we were not typewrite experts...so he very sweetly informed us how he really needed this item packed and that he was more than willing to pay more to have it done so.

Now, since we sell many breakable items, like Coleman lanterns with glass globes that go to Japan, etc. We are very used to collectors being for picky about packaging. But nine times out of 10 these buyers don't offer to pay for the extra costs or time, and they are frankly quite rude about it. We just stay polite and tell them they have no worries, because for lack of a better term, we are very anal about our packing..ok, that sounded bad. Anyway, we are very careful. We have no reason to hand pick, carefully clean, carefully take pics, advertise the heck out of it and then ship it bad. We want people to love what we find. We did not feel the need to charge this buyer more. We already figured that we had to pack the item well, and we planned on packing it exactly as the buyer hoped we would.

This buyer was very understanding, responsible and just wonderful to work with. He received his item and I got this in an email yesterday:


"Thank you very much for an excellent transaction, and taking such care shipping this machine. I wish all ebay sellers were as professional, and honest at you are. I have left positive feedback.

Thanks again."


This is what eBay used to be like most of the time.....and this is what I truly miss the most. It comes down to the mutual respect and knowledge that the buyer has nothing and the seller has nothing, without each other.


P.S. Wow..I am impressed. My ramblings actually did bring on nostalgia and kept me on topic. Not too shabby.